Get award ticket

At Office

  • Members (or who is authorized according to Authorization Form, also called Member in following steps) go Cambodia branch office of Cambodia Angkor Air in PHNOM PENH to get redemption:
  • Cambodia Angkor Air staffs guide Member to complete Award Request Form
  • Members complete Award Request Form and submit Cambodia Angkor Air with ID/passport
  • Members allow pay taxes and fees including nonrefundable ticketing charge 5USD and exchange equivalent point for award tickets.
  • Cambodia Angkor Air staffs collect money from Members and issue ticket, deduct equivalent point in member account
  • Cambodia Angkor Air staffs inform members information of itinerary and points deducted
  • Members login to account to check points deducted for the award tickets


Online Process

  • After flight, Members have to go to website of Cambodia Angkor Air, login their account
  • Members choose tab REDEEM in MENU to access page http://angkorwards.cambodiaangkorair.com/en/Redeem
  • Members choose itinerary to Follow booking process and allow point deduction and pay taxes and fees including nonrefundable ticketing charge
  • Cambodia Angkor Air system deducts point, collect money, and issue the award tickets
  • Members receive emails with tickets issued with taxes and fees only
  • Members login to account to check points deducted for the award tickets

Conditions of Award tickets:

  • Applied for REGULAR flights operated by Cambodia Angkor Air (NOT charter flights)
  • Redemption in Cambodia branch office require Award Request prior to the departure at least 03 days.
  • The point amount for exchanging award flight is subject AngkorWards Award Chart
  • Points accrual first will be deducted first
  • Number of points deducted for itinerary of combination of different flights is the sum of the point deduction for each flight.
  • Validity of award ticket: 01 year from the date of commencement of travel
  • For totally unused ticket, change to ticket (rebook/upgrade) must be done within 01 year from the date of original ticket issuance and validity of the new ticket is validity of the original ticket.
  • ID/AD/Award tickets are not applied to get bonus points