Ticket Changes/Refund

For refunding your ticket(s) purchased online by credit card, you may fill up refund request form and email to Cambodia Angkor Air helpdesk by using your registered email address which was entered when you purchased ticket. Refunding will be credited directly to the credit card which was used to purchase the tickets online and it is 14 working days after Cambodia Angkor Air ticketing office processed refund transaction.

For ticket change including rebook, reroute, you need to email to helpdesk_online_2@cambodiaangkorair.com and we will check whether your ticket could be changed. If not, you may require to refund and book new ticket by using your credit card.

Subject to the terms associated with your purchased fare, refund/change may NOT be allowed. Or there may be a refund/change fee involved. For more information about your ticket condition, please click here.