Baggage Policy (NEW)

Effective Date: The change from Kilogram to Piece concept will be effective for Ticket issued and travel on/after 15th October 2018.

I. Carry-On Baggage: Apply to Adult, Children and Infant:

 

Journey

Class

Quantity

Maximum weight per piece

Maximum dimension

Hand-baggage

All

All

1

7 kg (15lbs)

-115 cm ( 56cm x 36cm x 23cm ) or

-45 inch (22’’x 11’’x 9’’ )

Small items (*)

All

All

1

   

(*): A small handbag (include below bags):

  • 01 Lady handbag or book, magazine, camera, children food kit, duty free bag..etc with the dimension not to exceed ( H x W x D ) 30cm × 20cm × 10 cm / 12’’ x 7,9” x 3,9”.
  • 01 jacket bag not to exceed 114cm × 60cm × 11cm / 45” x 24” x 4,3”.
  • 01 laptop bag not to exceed 40cm × 30cm × 10cm / 16” x 12” x 7,9”

- Passengers (except infants) are allowed a piece of hand baggage on the aircraft. Hand baggage must not be larger than 115cm / 45inch and the maximum weight is 7kg.

- Such baggage must fit under the seat in front of you or in the baggage compartment in the cabin. Baggage that is classified as overweight and/or is not properly packed is not allowed to be carried on the plane.

- According to applicable laws and regulations, passengers can carry liquids in hand baggage, if that Baggage meets the following conditions:

  • Liquids must be held in individual containers not exceeding 100ml.
  • The containers for any liquids carried on board in hand baggage must be carried in a separate, clear-plastic, zip-top or re-sealable bag; the bag must not have a capacity exceeding 1 liter.

- These plastic bags are subject to open in security zones. Passenger be required to discard the liquid if it does not meet the above requirements.

Note: All items not follow our free carry-on baggage reputations will be incurred charged as checked baggage or be denied:

  • Items that are prohibited in accordance with applicable laws, regulations or orders of any state or country of destination, departure or transit point;
  • Items, which are in our view, are not suitable for carriage due to their weight, shape, size or nature.

 

II. Free Baggage Allowance:

Journey

Class

Quantity

Maximum weight per piece

Maximum dimension
( Sum three of dimension )

All

- Business.

- Premium economy

1

32 kg (70lbs)

158cm (62 LI)

Economy(*)

1

23kg (50lbs)

158cm (62 LI).

(*): Exception: For budget fare:

  • Fare within Cambodia: 1 piece.
  • Other: 0 Piece (NIL).

- Children (CHD) will have the same check-in baggage allowance as adult.

- Infant (INF) will not be entitled this policy.

- For each Infant may bring a collapsible stroller free of charge.

- Not accept more than 10 piece of baggage per passenger.

- Any piece/single item heavier than 32kg is not be transported as baggage.

- K6 will not accept checked baggage over 320cm/126in in dimensions.

- If each dimension exceeds 119cm / 45” will be known as oversized baggage; need to request in advance and subject to the aircraft arrangement/capacity.

 

III. Excess baggage price:

KG/piece

Airport purchased (*)

Airport upgrade

(**)

23 kg/p

32

kg/p

Upgrade

15-23

Upgrade

23-32

Upgrade

15-32

Domestic flights

69

96

50

60

80

Between Cambodia and Vietnam

65

85

50

60

80

Between Cambodia and China

90

120

50

60

80

Other routing

100

130

60

70

90

(*) Apply in case passengers do not have the check-in luggage allowance; or passenger have more pieces than limitation.

(**) Apply in case passengers have pre-paid luggage, want to upgrade but have not yet paid.

  • Currency: USD.
  • The amount applied per journey.

 

IV. Oversized baggage:

- The baggage which have dimension exceeds 119cm / 45” will be considered as oversize baggage.

- In case oversize baggage is within the allowance weight, passenger are required to pay for oversize fee, as below:

 

Domestic routing

International routing

Oversize Fee

80 USD/Piece

100 USD/Piece

- In case oversize baggage exceeds the allowance weight passenger should buy oversize and upgrade option.

- It’s not allowed if oversize baggage weight more than 32kg.

 

Contact

For more details please contact our Helpdesk Team:
Email: helpdesk_online@cambodiaangkorair.com
Tel: (+855) 23 6660 330
Working Days: Monday to Friday (8:00am - 12:00pm and 1:30pm - 5:30pm) - (GMT+7:00, Phnom Penh local time)