Click here 02 October 2020: Announcement about strict implementation follow Cambodian Authorities’ Regulations

비행 예약

승객은 캄보디아 당국의 Covid-19 예방 규정 및 절차에 따라 필요한 서류를 준비해야합니다.

항공편 체크인

예약 세부 사항을 입력하십시오. 모든 국제선 승객은 출발 2 시간 전에 체크인 카운터에 탑승 서류를 제시하여 탑승 게이트에서 짐을 피하는 여행 서류 / 체크 수하물을 확인해야합니다.

*로 표시된 필드는 필수입니다.

추가 옵션 표시

호텔 예약

수하물, 좌석

icon-luggage 추가 수하물

icon-prefer 선호 좌석

icon-luggage 뜨거운 식사

icon-luggage 선물

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icon-luggage MAAS

여행

비행 정보

29 APRIL 2020 ANNOUNCEMENT: Change/Refund policy on flight suspend/cancelation/schedule change under effect of COVID-19

Dear All Valued Passengers and Partners,

WarmgreetingsfromCambodiaAngkorAir!

Due to the spread of COVID-19 and for public safety concerns, starting from 29th April 2020, Cambodia Angkor Air (K6) would like to apply new change/rebook/refund policies for passengers holding K6 tickets issued on/before 31st May 2020 for travelling on/before 30 th June 2020 who are impacted due to

  • Travel ban: Where there is government notification that prohibits travel
  • Travel advisory: General     government     advisory     against non-essential travel
  • Quarantine requirements: Mandatory quarantine at origin or destination
  • Mandatory lockdown: Countries in which government have issued a mandatory lockdown and customers are therefore unable to reach the airport
  • Flight cancellation: Flights cancelled by K6

would be applied as following:

  • Change/Rebook policy:
    • Free of charge for all routes/tickets mentioned above
    • New flight date: before/on 31-December-2020
    • Fare differences, other taxes/fees/charges and surcharges and other fees are paid by passengers.
  • Refund conditions:
    • For voluntary refund: Follow the fare rules (apply for refundable ticket only)
    • For involuntary flight cancel due to the COVID-19: Refund/Charge fee will be waived.

Contact point for full refund:

  1. Passenger please contact your original ticket issuing channels (travel agencies, online travel agency, tour operator ... ) or apply "Refund" on our K6 website if ticket purchased via official website ofK6.
  2. Travel agencies please contact our branch offices m China, Cambodia and Vietnam.

Thank you for your understanding,

Attachment of Officially Information 

 

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