Click here 29 JULY 2020 : Annoucement about additional requirements for passengers boarding flight to China

フライト予約

フライトチェックイン

予約の詳細を入力してください。すべての国際線のお客様は,出発の2時間前にチェックインカウンターでご提示いただき,搭乗ゲートでの荷物の積み下ろしを回避するため,旅行書類/預け入れ荷物を確認してください。

*でマークされたフィールドは必須です。

追加オプションを表示

ホテル予約

手荷物、座席

icon-luggage 追加手荷物

icon-prefer 優先席

icon-luggage ホットミール

icon-luggage ギフト

icon-luggage ラウンジ

icon-luggage MAAS

Your Trip

フライト情報

29 APRIL 2020 ANNOUNCEMENT: Change/Refund policy on flight suspend/cancelation/schedule change under effect of COVID-19

Dear All Valued Passengers and Partners,

WarmgreetingsfromCambodiaAngkorAir!

Due to the spread of COVID-19 and for public safety concerns, starting from 29th April 2020, Cambodia Angkor Air (K6) would like to apply new change/rebook/refund policies for passengers holding K6 tickets issued on/before 31st May 2020 for travelling on/before 30 th June 2020 who are impacted due to

  • Travel ban: Where there is government notification that prohibits travel
  • Travel advisory: General     government     advisory     against non-essential travel
  • Quarantine requirements: Mandatory quarantine at origin or destination
  • Mandatory lockdown: Countries in which government have issued a mandatory lockdown and customers are therefore unable to reach the airport
  • Flight cancellation: Flights cancelled by K6

would be applied as following:

  • Change/Rebook policy:
    • Free of charge for all routes/tickets mentioned above
    • New flight date: before/on 31-December-2020
    • Fare differences, other taxes/fees/charges and surcharges and other fees are paid by passengers.
  • Refund conditions:
    • For voluntary refund: Follow the fare rules (apply for refundable ticket only)
    • For involuntary flight cancel due to the COVID-19: Refund/Charge fee will be waived.

Contact point for full refund:

  1. Passenger please contact your original ticket issuing channels (travel agencies, online travel agency, tour operator ... ) or apply "Refund" on our K6 website if ticket purchased via official website ofK6.
  2. Travel agencies please contact our branch offices m China, Cambodia and Vietnam.

Thank you for your understanding,

Attachment of Officially Information 

 

 

 

Share on:

このセクションの詳細

プレスリリース | 01 May 2018
Announcement about leasing aircraft of Cambodia Angkor Air in 2018

2018年にCambodia Angkor Airの航空機がリースする旨の通知 Cambodia Angkor Air は、2018年11月から2019年03月までWet Lease Proposal 01 Airbus A320」 [...]

Read more

プレスリリース | 15 June 2020
Annoucement by 15 June 2020: Measurement to combat and response to COVID-19 based on SSCA policies

Annoucement by 15 June 2020: Measurement to combat and response to COVID-19 based on SSCA policies

Read more

プレスリリース | 11 July 2018
Invite for Proposal of a Portable Hangar Construction Project

Cambodia Angkor Air (K6), a National Flag Carrier of Cambodia as well as an IOSA registered operator having its registered head office at No. 206A, Preah Norodom Blvd, [...]

Read more